9-6-17 another worker shows up, Shawn says they'll be doing black pipe for gas hook up.
I don’t trust them. I booked them to fix my AC after it stopped working. I ended up fixing the unit, but I couldn’t reach the AC tech before he arrived to my home. When he arrived I told him it’s fixed and he says, “well that makes my job easy” in a joking tone, and he left. Four days later I got a bill for $100 for their minimum service call. For $100 if at least expect a free tune up or inspection. Unbelievable
I had no ac from 8-30-17 to 9-6-17. I had to buy a window ac and fan.
Went to bed the house was cold ..woke up getting to be an oven!
8-31-17 open box for gas burner and blower, machine is heavily damaged looks like it was dropped. The box had been retaped
9-21-17 call again, my husband ends up doing black pipe.
10-25-17 George and co still has not called back.
9-18-17 my husband calls George and co., speaks with Chop re: gas hook up. Chop asks "what do you need an estimate ?" This is included in contract, new gas pipe.
Called in Julian
I would not recommend George and co
Outstanding company that has earned a customer for life. Buddy was professional, knowledgeable and corrected my electrical issue in minutes. Cannot recommend enough.
He tells me turn on emergency heat. Which defeat purpose of dual fuel.
9-27-17 Dave returns , Barry & Dave hook up gas and fresh air pipe.
We are very pleased with the excellent customer service we received from George & Co. We called them to see about pricing a new unit. They came out and measured and asked us a lot of questions, in order to provide an accurate estimate of our needs. They led us through all of the steps for purchasing and answered our many questions. (We wanted to get rid of our noisy inside unit and just have everything outside the home.) The techs came, took out our old unit , and installed the new unit all in the same day. They were very knowledgeable and professional and the end result is Amazing! We now have a new unit, which is working perfectly, and we are very thankful for the excellent service we received from George & Co.
9-14-17 Dave shows up with 3 ft flexible hose. It's a little more than 6 feet from gas feed in attic to unit.
8-30-17 remove existing Working inside and outside units. Install outside unit. Shawn and Jacques
I call Trane, they tell me there should be an outside sensor connected to thermostat . That when it gets below 40 degrees, heat pump shuts off, gas burner kicks in.
At first we thought it was just the high humidity then we thought it was the AC filter ..by 11 o'clock we knew we had a problem I had it set for 70 and it was 80! Checked online and saw that George and son had great reviews.. gave them a call ..the people were so nice ..she said one of the guys is in your area will try and fit you in within a couple hours. Dave knew exactly what the problem as soon as he gave it a look. Had the part fixed it ..done in a half an hour and he said you got your AC back ! he was so nice they were great!
I had them install a new dual fuel unit.
9-5-17 arrived nice and early, but hooked 110 blower to a 220 breaker fried circuit board.
I call Tim Chappell and ask "how does it switch to gas heat at 40 degrees?"
Horrible service
George Company is a US General Contractor based in Elizabeth City, North Carolina. George Company is located at 105 Beau Pkwy E, Elizabeth City, NC 27909, USA.
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