Biggs provided a unique no pressure professional car buying experience. Every aspect of purchasing our vehicle was made easy, and we felt like we were provided with the most courteous, completely honest service by Kash Rafiq, our Sales Representative. Biggs has a customer for life.
After this posted the manager of the collision center (Nick) went far out of his way to make me happy with the paint job. I could not find all the defects again the other dealer had shown me in order to show Nick The last time I saw it the car was buffed out and looked really good. Nick even convinced the management to buy the car from me.
I've been doing business with Biggs Cadillac for years. They are outstanding In every way. There service department is the best , and if you need a New or used car you can't beat there price and services.. I highly recommend Biggs Cadillac Buick..
Would have loved to do business; however, I contacted on three separate occasions but did not receive a response. The most I got from them was a copy+paste e-mail with my name thrown in which did not actually answer my original question.
I followed Jo Jo from another dealer. His first task find us an RV. I showed him what we wanted and 3 Days later "here's your RV" on time and on price. Jo Jo's next task was a used Pickup with my particular requirements, We both searched for several days, Jo Jo chased leads till we found "The Truck". I bought the truck with a 2 yr warranty. After I took delivery of course I had to use the warranty. Jo Jo and the excellent service department kept to task and I have an excellent looking/running truck. Through all this Jo Jo kept me informed and mobil. Jo Jo has always provided great service with enthusiasm and energy. Thank you Jo Jo and thank you Biggs.
I will discontinue looking at this dealership's inventory.
Due to clear coat failure I purchased complete paint job for my 2004 Corvette. Had to return several times but each time something was done to correct the issue. For some reason they did not know, or find out, the proper adhesive for door trim. I was told they often have this problem. I researched and they fixed. I was told bubbles in the paint was gas of some sort coming out of the 13 year old car, and was shown another car with that problem. Really? Finally took the car from Biggs directly to another dealer to sell it. They declined to give me any offer because "it's a really xxxxxx paint job, particularly on the hood".
Biggs Cadillac Buick Gmc is a US Car Dealer based in Elizabeth City, North Carolina. Biggs Cadillac Buick Gmc is located at 1197 Old US Hwy 17 S, Elizabeth City, NC 27909, USA.
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