Both Joe and Steven made the buying process very easy. Joe was great to work with as well as entertaining. I would absolutely recommend Joe to anyone looking for a new vehicle! Steven made the paperwork part go very smoothly! Overall it was a great buying experience! 5 stars all the way!
Looked into buying a bigger truck to tow my horses with. The sales agent was excessively pushy. He showed me another truck on a sister lot and told me not to go back without him because I would be taking the food out of his kids mouths. It was just weird and his humor was not funny. It was a very awkward experience. They didn't have anything I liked so went over to Toyota and the sales agent there could sell me anything. Needless to say I have a new tundra.
Outstanding service! Friendly and knowledgeable staff got my Jeep in right away for scheduled maintenance. When my Jeep Renegade was done, Mike called to explain what they found (nothing unusual) and that he saw I was military so applied the military discount for me. I am so glad Carolina Jeep is my go to service center!
Got the recalls fixed that was about the only good thing. Took my truck to be put on there computer to determine why my brake lights and horn didn't work. Those where the only two things wrong and to have recalls done. After having me approve two hours of computer time they plugged one wire in for the horn and told me I needed a new tipm unit. Then proceeded to tell me they couldn't start my truck. That they now where looking into that. My truck started fine when I left it. The desk lady calls me and says for $250 they will put a new battery in and that should fix the problem. I told them no I could handle it. I go to pick my truck up and it barly starts. When the technician comes over he tells me that my truck was very hard to start and he had to keep jumping it. I proceeded to to tell him that was not a issue when I dropped it off and I wanted to know why it all if a sudden had a bad battery and had a hard time starting. Do know the technician turned his nose up stormed off because I questioned him about my truck. I will not be going back for any service and encourage others not to also. Take my truck in with one problem and another is created while there and the technician refused to say why. Horrible customer service.
Great Buying Experience!
After a lot of online searching, we found the best selection and prices on Jeep Renegades at Carolina Chrysler Dodge Jeep Ram. Submitted the interest form (and got $200 off purchase coupon!) Al Stevens contacted us and set up a test drive. He was helpful and professional throughout the process, explained everything, and knew all about the vehicle. Very thorough in explaining the features of the vehicle and getting us all set up. He handled all parts of the financing, registration, etc. by himself as the finance person was out that day. It did take a little longer, but Al kept us informed as we moved through the process and wrapped everything as quickly as possible. We love our new Renegade!
Carolina Chrysler Jeep Dodge Ram is a US Car Dealer based in Elizabeth City, North Carolina. Carolina Chrysler Jeep Dodge Ram is located at 1001 Halstead Blvd, Elizabeth City, NC 27909, USA.
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